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Law
Consumer Protection Act
Difficulty: Medium
Principle: A service provider is liable to his consumer for any deficiency in service under the Consumer Protection Act, 1986. Facts: Mr. Frank is running a Restaurant on the Mumbai-Goa Highway. Johns, a foreign tourist on his way from Karnataka to Mumbai stopped at Mr. Frank's Restaurant for dinner. The Restaurant was providing boarding facilities to its customers free of charges. After dinner, Johns decided to sleep for a while before resuming his journey. Johns slept due to exhaustion, but his sleep was disturbed because of the persistent attacks by bed bugs. Further, rashes also developed on his skin due to the bug bites. Johns moves the Consumer Forum for relief. What are the chances of his success?
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